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Privacy Policy – Funky Chunky
Funky Chunky Unipessoal Lda is committed to protecting the privacy of its customers and users, ensuring that personal data is processed transparently and securely in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and applicable Portuguese law.
1. Data Controller
The online store FunkyChunky is responsible for the processing of personal data of its customers and users.
Contact for privacy matters:
VAT/NIF: 517092549
Registered Address: Rua Luciano Cordeiro 25B 1150-212
Email: info@funkychunkycookies.com
Phone: +351 935 400 505
2. Personal Data Collected
When using the online store, we may collect the following personal data:
- Identification data: name, address, VAT number (if provided for invoicing).
- Contact data: email, phone number.
- Transaction data: purchased products, payment method, order history.
- Website usage data: IP address, cookies, browsing history (only for statistical and website functionality purposes).
3. Purpose of Data Processing
Personal data is collected and processed for the following purposes:
- Managing orders and deliveries.
- Invoicing and compliance with legal obligations.
- Communicating with customers regarding orders or inquiries.
- Sending newsletters and promotional campaigns, only if the customer has given explicit consent.
- Improving website functionality through cookies and usage analytics.
4. Legal Basis
The processing of personal data is based on:
- Contract execution (processing orders and deliveries).
- Compliance with legal obligations (invoicing, taxation).
- Legitimate interest (service improvement and fraud prevention).
- Consent (sending newsletters and marketing communications).
5. Data Retention
- Personal data will only be kept for the period necessary to fulfill the purposes outlined above.
- Invoicing data will be retained for the legally required period (10 years).
- Data collected for newsletters will be retained until the customer withdraws consent.
6. Data Sharing
FunkyChunky does not sell or share personal data with third parties.
Data may only be shared with:
- Delivery companies to fulfill orders.
- Financial institutions for payment processing.
- Public authorities when required by law.
7. Rights of Data Subjects
Customers can exercise the following rights at any time:
- Access their personal data.
- Correct inaccurate or incomplete data.
- Request deletion of their data (“right to be forgotten”), where applicable.
- Object to or request restriction of data processing.
- Data portability, where applicable.
- Withdraw consent previously given, particularly for marketing communications.
To exercise these rights, contact FunkyChunky via email: info@funkychunkycookies.com
8. Cookies
The FunkyChunky website uses cookies to improve user experience.
- Cookies allow storing preferences, maintaining active sessions, and collecting site usage statistics.
- Customers can disable or delete cookies in their browser at any time; however, some website features may become limited.
9. Security
FunkyChunky implements appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.
10. Changes to the Privacy Policy
FunkyChunky reserves the right to modify this Privacy Policy at any time.
The updated version will always be published on the website, with the date of the last revision indicated.
11. Supervisory Authority
For questions or complaints regarding the processing of personal data, customers may contact the Portuguese Data Protection Authority (CNPD): www.cnpd.pt.